Terms of Service

Custom products

Every transfer we sell is printed to order from your artwork. Because each order is custom made, all sales are final except for defects or printing errors on our end. If your transfers arrive defective or do not match the file you approved, contact us within 14 days of delivery and we will reprint or refund the affected items.

Your artwork

By submitting a design, you confirm you own it or have permission to print it. You are responsible for the artwork you send us. We print your file as provided, and our free design check covers print quality only, not legal rights to a design.

Orders and production

Pricing is based on the size of your design and the quantity ordered. Orders enter production once placed. If you add the Rush option at checkout and order by 1PM PT, your order ships the same business day. Standard orders ship after production; delivery timing after shipment is set by the carrier. Free shipping applies to orders of $75 or more.

Local pickup

Free local pickup is available at 9736 Variel Ave, Chatsworth, CA 91311, Monday to Friday, 10AM to 5PM. We will let you know when your order is ready.

Transfer storage and use

Store transfers flat in a cool, dry place and use them within 6 to 12 months for best results. Pressing results depend on your equipment and settings; our recommended settings are 300°F for 10 seconds with a hot peel, followed by a 5 second post press.

Contact

Questions about an order: hello@infynitetransfers.com or (818) 527 8264.